Refund Policy
Introduction
At PWRClouds.com, operated by MM Solutions LLC, we are committed to customer satisfaction. However, due to the nature of our products, we have a strict refund policy as outlined below.
No Returns or Refunds on Custom Printed Hardware
All sales of custom-printed hardware are final. We do not accept returns or provide refunds for custom-printed items. However, if the hardware is incorrectly printed or does not match the agreed-upon design documents, we will replace the item. Notify us within 15 days of receipt to review for eligibility.
Items Not Eligible for Returns or Refunds
For health and safety reasons, no vape products or accessories are eligible for returns, refunds, or exchanges. This ensures compliance with sanitary regulations.
Contacting Us
If you have any questions regarding our refund policy, please contact us:
PWRClouds.com
info@pwrclouds.com
(530) 807-7473
401 Ryland Street
Reno, NV 89502